Frequently Asked Questions

What is your rate?

I charge a fixed rate of £50 per hour, billed in minimum increments of 15 minutes. Invoices are issued at the end of each month with Net 30 payment terms and payment is made into a UK business bank account.

Are you a NetSuite Solutions Provider?

No - I work independently as a freelance consultant. If you’re specifically looking to engage with a solutions provider, I’d be happy to connect you with one from my network.

What is your availability for urgent support requests?

My availability for critical issues can be defined clearly in our work agreement so expectations are transparent on both sides. Generally, my work hours are 9am to 7pm from Mondays to Fridays and often for a few hours on Sundays.

Can you work on-site?

The majority of my work is carried out remotely. However, if you require on-site services such as training sessions or workshops, this can be arranged and discussed based on your needs. I am located in Greater London.

Do I need a full-time NetSuite Administrator?

This depends largely on the size and complexity of your organisation. In many instances, ad-hoc support combined with targeted training is sufficient to cover ongoing needs without the expense of a dedicated full-time resource.

Can you work with my existing IT team or Solutions Provider?

I am more than happy to integrate with your current teams and collaborate closely to ensure success.